How can
I check the status of my order?
I
want to reorder my last check order. How can I tell which item I'm
looking at in Order History?
What
happens if the order I want is no longer available?
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To view order status information 24 hours a day, go to www.checksconnect.com. Click the Order History & Status
link in the top navigation area of the site and enter your next starting number . The Order History and Status
page displays a list of your previously placed orders. The most recent order appears at the top of the list. There
are 2 primary types of Status:
The links that appear in the column called Action provide another type of status. A ' REORDER' link appears if
the product can be reordered through the website at the time you're inquiring. Since checks cannot be reordered
until the previous order for checks has been printed and shipped, the 'REORDER' link for check products will
appear when the previous order attains a status of 'Shipped.'
Beyond self-service online order status, we will send you status emails if you provide us with your email address
during the order process. You will receive email confirmation when your order is successfully submitted and again
when your order ships. See the Email Notifications section.
From the Order History and Status page, click the 'View Detail' links to view the specifics associated with each
order (quantity, style, personalization and other detail information).
If you try to order a product that is no longer available, a message will tell you it's not available and, in most
cases, a suitable replacement will be offered to you. A link that says 'Contact Us to Reorder' will appear if the
item cannot be reordered through this website. It may be available through another ordering channel, so you
should click Contact Us for instructions on how to get further assistance.
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