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Can I change my shipping address?
The shipping address can be changed if your financial institution allows it. If you are authorized to change your shipping information, you will see the following message on the shipping page: This is the shipping information we have on record for you. If the information is incorrect or has changed, please make modifications below if allowed, or contact the financial institution for assistance.
We cannot ship orders overseas and the following message is noted on the Shipping Information page: At this time, we do not accept online orders for Canada, APO/FPO military addresses or other destinations outside the United States. Please contact us to place an order for these locations.
QuikShip is an express delivery option that allows you to receive your order faster. Some restrictions apply, however. There will be an additional charge for express delivery.
CheckProtect is Harland Clarke’s recommended delivery service that provides an economical delivery option, which includes secure packaging and tracking capabilities.
Why does it benefit me to use CheckProtect?
Your order is trackable from the time it leaves the plant to the time it arrives in your mailbox.
Your order will be shipped in a durable, weather-resistant bag, reducing the chances of damaged or wet checks at delivery.
The shipping bag is also tamper resistant, which allows you to visually confirm that your order arrived securely.
To help guard against theft, the shipping bag conceals that the package contains checks.
Your check boxes will ship together and arrive in the mailbox at the same time.
CheckProtect is available to all ZIP codes in the 48 contiguous United States.
CheckProtect is also available for delivery to P.O. Boxes.
Why should I select CheckProtect over standard bulk mail?
Bulk mail is not trackable and is delivered in a traditional check box. CheckProtect is trackable and as an added security benefit, uses an exclusive polywrap bag to help conceal the check box(es). If multiple check boxes are ordered, they are all shipped together and will arrive in your mailbox at the same time.
How do I track delivery of my package?
Your tracking number will be provided in your shipping confirmation e-mail with a link to the carrier’s Web site. You can also check your order status online at this Web site or by contacting your financial institution.
Ordering | Order History | Paying for Orders | Shipping | Email Notifications | Privacy and Security
